Frequently Asked Questions

Welcome to the Ashraf Hardware FAQ section. Here you can find answers to some common questions about our products, orders, delivery, returns, and customer support.

1. What is Ashraf Hardware?

Ashraf Hardware is an online hardware store that aims to provide quality hardware products with reliable service and competitive prices.

2. How can I contact Ashraf Hardware?

You can contact us through WhatsApp or email.

WhatsApp: 01727-682577
Email: khsourob@gmail.com

3. Where is Ashraf Hardware located?

Our address is:

Hobigonj, Sylhet, Bangladesh.

4. Do you provide delivery?

Yes, we provide delivery to the address provided by the customer. Delivery time and charges may vary depending on the location and order details.

5. How can I know about my order?

You can contact us using WhatsApp at 01727-682577 for assistance regarding your order.

6. Can I return a product?

If you receive a damaged, defective, incorrect, or problematic product, please contact us as soon as possible. We will review the issue and assist you according to our Returns & Refunds Policy.

7. How do I request a refund?

Contact us through WhatsApp or email and provide your order details along with information about the issue. After reviewing the request, we will let you know about the available solution.

8. How long does delivery take?

Delivery time can vary depending on the delivery location, product availability, and other circumstances. The expected delivery information can be confirmed during the order process.

9. Can I ask about a product before ordering?

Yes. If you have questions about a product, you can contact us through WhatsApp or email before placing your order.

10. What is your website?

You can visit our official website:

ashrafhardware.com

11. How can I get customer support?

For any questions or assistance, contact:

Khaled Hosen
WhatsApp: 01727-682577
Email: khsourob@gmail.com

We will be happy to assist you.

Ashraf Hardware

Quality Products • Reliable Service • Customer Satisfaction